Refund Policy

At Lastonix, your satisfaction is our priority. Please read our refund policy carefully before making a purchase.

Returns

Due to the nature of our products (intimate care and personal use items), we do not accept returns once the product has been opened or used. This policy is in place for hygiene and safety reasons.

Eligibility for Refund

• Product must be unopened and unused in its original packaging.
• Refund request must be made within 7 days of delivery.
• Products damaged during shipping are eligible for a full refund or replacement.

How to Request a Refund

To request a refund, please contact us at our store email with your order number and reason for return. We will respond within 2-3 business days.

Non-Refundable Items

• Opened or used products
• Products bought on sale or at discounted prices

We reserve the right to refuse a refund if the item does not meet the above conditions.